You can reach me through the Contact Page on my website or by phone at (574) 780-4808. I’m happy to help with any questions or custom order requests.

Due to the custom nature of my work, I typically do not accept returns or exchanges. However, if there is an issue with your order, please contact me and I’ll do my best to make it right.

Yes! New customers receive 15% off their first purchase. Be sure to check for seasonal promotions on the shop or by subscribing to my newsletter.

Orders can be placed directly through my website by browsing the collection or contacting me to discuss a custom creation. I’m here to assist if you need help along the way.

Absolutely! I create custom arrangements for weddings, events, and special occasions—from centerpieces to decorative pieces that add a personal touch.

Yes! Custom orders are tailored to your vision. Just let me know your preferences, and I’ll work to bring them to life.

If your item arrives damaged, please contact me immediately with photos of the issue. Your satisfaction is my priority, and I’ll work to resolve the problem as quickly as possible.

I ship using UPS Ground to ensure reliability and cost-effectiveness. I also reuse boxes in good condition to reduce waste and support sustainability.

Most orders ship within 2–3 business days. Custom orders may take longer, but I’ll keep you updated throughout the process.

Yes, I love crafting custom floral pieces! If you have a unique idea, just reach out and I’ll design something special just for you.

I’ve been designing floral arrangements for over 40 years. What started as a small venture with my mom has grown into Cindy’s Creative Escape—a space where I create meaningful and beautiful designs for homes, events, and memorials.

I offer a wide range of handcrafted floral designs including:

• Wreaths
• Swags
• Headstone saddles
• Farmhouse-style table boxes
  I also welcome custom requests for unique, personalized creations.

At this time, I offer UPS Ground shipping. If you're local, feel free to reach out to discuss potential pick-up options.